Vavada privacy policy: data, cookies and your rights
Player data is processed by Vavada B.V., a Curacao company registered on 21 March 2017 under number 143168 at Hanchi Snoa 19, Trias Building; the official casino domain is vavada.com. Everything you type at registration and send for verification goes to that company, and this site holds none of it. Requests about your own data go to [email protected] from the email the account runs on.
What the casino collects at each step
The first set you type yourself at registration, the second you send on request at verification, the third builds up as you play.
| When | What is collected | Why |
|---|---|---|
| Registration | email or phone, password, the currency of the wallet | access to the account and the tick that confirms you are 18; one account per person applies from that moment |
| Profile, before the first withdrawal | full name, date of birth | the cashier will not start a payout on an unfinished profile, and these two fields are what a duplicate check and verification compare |
| Verification | passport or ID, a photo with the document in hand, video | KYC and AML, lifting the hold on payouts |
| Payments | amount, method and status of deposits and withdrawals | paying out by the same method the deposit used; history behind the Withdrawal request link |
| While you play | proof of address, location data, IP address, browser settings, source of funds | AML and KYC, fraud prevention, processing operations |
| Session | authentication and preference cookies | so the password is typed once and the language is remembered |
The profile has to be complete by the time you withdraw, so the name and the date of birth are worth typing exactly as the document spells them. A typo surfaces at verification, when the money is already waiting.
Why it is needed: KYC, AML, payouts and mailings
Documents confirm that you are 18 and that the account is single: the rules allow one account per person, and a match of name and date of birth is how duplicates are found. The anti money laundering check rests on the same idea: deposits are accepted only from your own cards and accounts, and a withdrawal goes back out the same route. While the check is unfinished the payout waits, so a sharp photo of the document shortens the wait more than any message to support does.
The rules also name who receives the data:
- identity verification services;
- payment processors and financial institutions;
- fraud prevention organizations;
- regulators;
- law enforcement bodies.
As protection for the data itself the rules list encryption, firewalls and access control. Sending a passport and a video to a company you have never met is uncomfortable; the payout stands still until you do.
Contacts serve the mailings too: news about promotions, tournaments and promo codes arrives in private messages and in the inbox. Marketing emails and texts can be refused at any time through support. Copies of all your messages to the casino, letters included, are kept.
Cookies: login, settings and how to control them
Casino cookies hold your session between pages and remember settings such as the language; the policy adds service improvement as a third purpose. The browser settings switch them off or delete them. The price for that is a fresh login on every visit, and part of the sections may stop opening. A full list of cookies exists only in the policy on the casino site. The ones named here are the ones the login depends on.
Your rights: access, correction, deletion
- Access: ask what data about you is stored. A letter to [email protected] from the address the account runs on.
- Correction: fix an error in the profile. A typo in the name or the date of birth surfaces at verification, and the sooner it is corrected, the shorter the wait for a payout.
- Deletion: close the account and ask for the data to be deleted. Withdraw the balance before the letter goes out.
Records are kept while you use the site and for at least 5 years after the account closes, longer where the law requires it. A request to erase everything on the day it is sent runs into that period.
What to check before you send documents
- The name and the date of birth in the profile match the document letter for letter. A mismatch holds the payout until the profile is corrected.
- The photo shows the whole document with the corners visible, in focus, with no glare across the number.
- The document is valid on the day you send it. An expired passport comes back with a request for a new one.
- The payment method carries your own name. A deposit from a relative card falls under the third-party clause, and the rules confiscate the winnings for it.
- The mail goes from the address the account was opened with, which spares you a round of identity questions.
- Reporting a change of personal data is your duty under the rules, and staying silent can end in restrictions or closure.
Which clause each of these comes from, and what else the contract holds, is retold on the terms and conditions page.
This site: technical cookies, no forms, no data collection
There is no registration here, no account, no cashier and no form that sends anything anywhere. The web server keeps ordinary access logs with an IP address, a time and a requested page, which is what a server needs for error diagnosis and for blocking attacks. Advertising cookies are absent; the browser may store a technical preference such as the interface language. Outbound buttons carry affiliate marks and lead to the casino, where the policy of Vavada B.V. takes over. Who runs this mirror and why the buttons are affiliate links is set out on the page about the casino.
What players ask about their data
Do I have to send a passport when I register?
No. Registration takes an email or a phone number and a password. A passport or ID, a photo with the document in hand and video come later, at verification, and the casino may ask for them at any moment. Payouts can stand still until the check is finished.
How do I delete my Vavada account and my data?
Write to [email protected] from the email the account runs on and ask for closure and deletion. Withdraw the balance before you send it. The rules keep records for at least 5 years after closure, longer where the law demands, so nothing disappears on the day of the request.
Does this site collect my data?
No. There are no forms here, no accounts and no payments, and the cookies are technical, such as the chosen language. Personal data reaches Vavada B.V. from the moment you follow a button and register on the casino platform, and the casino policy applies from there.
Can I stop the promotional emails and texts?
Yes, at any time through support. Contacts given at registration are used for news about promotions, tournaments and promo codes, sent to the inbox and to private messages. The refusal goes through the support service, and the rules name no switch for it inside the profile.